Token Usage and Management Policy
Introduction
Tokens are virtual units that allow the user to access premium features within the app, primarily the transformation of drawings into images using artificial intelligence. This policy details the use, conditions, and limitations applicable to their consumption and management.
Acquisition and Rewards
Tokens can be obtained through:
- Direct purchase of in-app packages.
- Rewards for specific actions (such as completing tasks, viewing ads, etc.), if enabled.
Acquired tokens and earned tokens may be managed separately for accounting purposes. Under no circumstances do tokens represent real money or grant refund rights.
Token Consumption
Each transformation consumes a number of tokens determined by the quality or complexity level of the selected style. This consumption is automatic and irreversible under normal conditions.
Loss of Tokens without Delivery of a Result
In certain situations, tokens may be deducted without delivery of a valid image. This includes, but is not limited to:
- Requests that violate the Image Generation Policy.
- Errors generated by an unstable or interrupted internet connection during the process.
- System crashes due to reasons external to the app.
- Automated or excessive requests that indicate an attempt to abuse the system.
The app implements mechanisms to reduce unnecessary token loss, but in these cases, their return is not guaranteed.
Recommendations to avoid problems
- Ensure you have a stable network connection before starting a transformation.
- Read and respect the Image Generation Policy.
- Do not attempt to slightly modify prohibited drawings in an attempt to circumvent filters.
- Maintain responsible, non-automated use of the functionality.
Review and Support
Users can contact the support team in case of a token loss that they consider unfair. Each case will be evaluated individually, and a refund of the balance is not guaranteed. The team’s decisions are final.
Access Suspension
Repeated requests that violate policies, automated use of the app, or any indication of system manipulation may result in temporary or permanent suspension of access to the token system, without compensation.